Contact
Get in touch
Questions about plans, features, or need help with your account? We respond within 1 business day.
Whether you're a tutor evaluating Tutorika for the first time or an existing customer using the platform every day, this is the right channel to reach our team. We read every message and reply personally — no generic bot on the other end.
What we can help with
- Plans and billing. How the trial works, the difference between Pro and Unlimited, payment methods, and invoicing.
- Technical support. Setting up availability, connecting WhatsApp, your booking link, and cancellation policy settings.
- Suggestions. Feature ideas and improvements — a good part of our roadmap comes from tutors who write to us.
- Partnerships and press. Partnership proposals, content, and inquiries for stories about education and private tutoring.
To speed things up, include as much context as possible: if you already have an account, tell us the email you signed up with; if it's a technical question, describe what you expected to happen and what actually happened. The more detail, the faster and more accurate our reply.
Response time and hours
We reply within 1 business day, Monday to Friday. Messages sent on weekends or holidays are answered on the next business day. For common questions about plans and how things work, it's also worth checking the pricing FAQ and the features in detail — many answers are already there, and you save the wait.
If you're already a customer and need urgent support related to an ongoing lesson, mention it in the subject so we can prioritize. We take seriously the fact that your schedule depends on the platform working.
Still evaluating Tutorika and want to know whether it fits your case? Tell us how many students you teach, which subjects you cover, and what your biggest pain in organizing lessons is today. With that context, we can show you exactly how the platform fits into your routine — and be honest if it isn't the right moment for you.
Prefer direct email? contato@tutorika.com.br